We know from experience that correct training of staff is a critical success factor in making the most of any software. Yet, the importance of training is often overlooked. We know training takes time and requires some effort, but we work to make it enjoyable and relevant for your staff so that they can see the benefits.
Our customised training programme will work for your company because it starts from the right place. First, through informal discussions with staff, we understand their present IT and software skills. From this analysis, we design and implement a tailored training programme for each member of staff, and for the company as a whole. Typically a training programme includes a mix of individual on-site and group training.
We know training takes time and requires some effort, but we work to make it enjoyable and relevant for your staff so that they can see the benefits.
This customised training programme should ideally be conducted at the same time as the funeral software is installed and configured. That way your staff will start off on the right foot, with the knowledge and confidence in Eulogica funeral software that ensures maximum benefit for you.
This initial training programme will be designed to get you working well with the new funeral software, but training needs to be a continuous process. Future training sessions might be useful to refresh skills, help new staff, develop your business further and move forwards with new software versions. We are here to provide that support while you concentrate on your clients.