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Continuous Support & Maintenance - our commitment to you

Support

Our lifetime commitment is built into the way we offer Eulogica funeral software. Because software support is so important to Funeral Directors, we will not leave you. Because Eulogica is a subscription service, you can be assured of our long term commitment. We are here to serve you as long as you are using the funeral software.

We see Eulogica funeral software as a partnership for the lifetime of the product, where we are on call at your service with help, advice and access to our latest developments.

Continuous improvement

Eulogica funeral software develops continuously, reflecting new statutory requirements, developments in professional practice or ideas for improvements communicated by Funeral Directors. These regular developments are shared with you through software updates available either on the Internet or by other means if you have no such connection.

Immediate support

Your staff can reach us by telephone, e-mail or facsimile to make any enquiry related to Eulogica, such as functionality, integration, configuration or upgrade. If it is not possible to resolve the issue this way, we can travel to your location to assist you on-site. If you wish, it may also be possible to set up a remote connection so that we can work on your computers from a distance. We also provide an advanced feature whereby technical problems can be reported through the Internet.

"The support works like a dream"

'Eulogica funeral software saves us time and money and gives us a more professional edge with everyone we are in contact with - ministers, clients, press, florists, and on and on!' says Nick Armstrong in in Bury St Edmunds.

A long term partnership

This continuous development, underpinned by comprehensive and friendly support for you and your staff, are the main benefits of our partnership. Because Eulogica funeral software is a subscription service, you can be assured of our long term commitment. We are here to serve you as long as you are using the funeral software. We believe this is the right way to deliver a funeral software concept to the Funeral Profession.